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Cindy NovotnyManaging PartnerMaster Connection Associates

“Radical Mentor", Consultant, Speaker, Author, Executive Coach, and Managing Partner of Master Connection Associates

They call her the ‘Radical Mentor’ for a reason. She never stops, she says it like it is and throughout all the ups and downs of the crazy hospitality and events business, she was a light of positivity who helped many people not only survive but thrive. As the founder of Master Connection Associates, Cindy Novotny is an icon in the hospitality and travel industry. Her specialties are leadership, sales, and customer service excellence. She is ‘a force to be reckoned with’ and brings a stage alive with energy and passion. Her exposure is vast including luxury hotels, events, automotive and real estate. Energy, passion, and drive guarantee Cindy’s message will captivate each person in her audience. Her targeted message and popularity have no boundaries as she addresses groups across the world. Her charisma and humor combined with in-depth knowledge leaves the audience with reality-based skills and actionable items. Having traveled 10 million miles, the term ‘road warrior’ may have been coined about Cindy. She has worked with executives all over the world helping them adjust their focus, improve their teams, and enhance service delivery and sales. Having logged those 10 million miles Cindy loves the smell of jet fuel in the morning, with her case packed she’s ready to embark on her next journey! Her second book “My Secret to Stamina” is in the final stages to be released in 2023.