Andreina Morales is the Vice President of Community Operations at Instawork where she oversees professional and partner engagement, customer support operations and community trust & safety. Andie has over 15 years experience leading customer experience teams that optimize operations and drive business growth. Her expertise in customer-centric strategies has been leveraged across top brands such as Kaplan, UBS, and P&G. Andreina has her MBA from Harvard Business School, BS in Economics from the Universidad Católica Andrés Bello in Venezuela, and is a formally trained pastry chef.