As the founder of Barbara Khozam Speaking and Consulting, Barbara is an award-winning international speaker and trainer specializing in customer service and the patient experience. Barbara has delivered over 1700 presentations to 75,000 people in twelve countries. Her audiences include employees of Xerox, Symantec, Verizon, and the FBI to name a few and she’s known for her “High Energy/High Impact” delivery, outrageous wit, and ability to tackle real issues posed by her audience.
In 2019 Barbara was chosen as the Top Customer Service Consultant of the Year by the International Association of Top Professionals.
Also in 2019, Barbara was awarded the CSP® (Certified Speaking Professional™) from the National Speaker’s Association. Barbara is one of only three women in the world to have achieved this destination as well as the Toastmaster Accredited Speaker designation.