Deborah Thomas CDP CSEP Emeritus (CEO & Founder, School for the Service Arts LLC)
Bill Hansen (CEO, Bill Hansen Hospitality Group)
Alice Conway CSEP Emeritus (CEO, AC Event & Hospitality Inst)
Date: Thursday, March 30
Time: 2:00 pm - 2:45 pm
Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass
Track : CS-Business & Professional Development, CS-Off-Premise Catering
Associations & Accreditations: LCA member
Vault Recording: TBD
Audience Level: All
Elevate your service to another level. Bill Hansen, Debbie Thomas CDP CSEP Emeritus and Alice Conway CSEP Emeritus, facilitate a discussion on sophisticated service.
Turn this Credo into action, "We believe that to be in hospitality, you must be hospitable! Your team is to be made of hospitable people that are in the industry because they believe the guest comes first and take great pride in being able to be of service and take care of the guest."
Discover the 38 Rules of "Sophisticated Hospitality", validate your service culture and exceed standards.
What is the " Rule of the Rules?