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We're in This Together: Selling Comfort, Compassion, and Culture in Weddings

Kristy Rice  (Owner, Momental Designs)

Location: 231C

Date: Wednesday, March 29

Time: 3:30 pm - 4:30 pm

Pass Type: All Access, Combined CS/TSE Education Pass, TSE Conference Pass, TSE Premium Pass

Track : TSE-Sales, TSE-Wedding

Associations & Accreditations: CSEP-approved

Vault Recording: TBD

Audience Level: All

Certified Special Events Professional

Engaged couples entering the planning process during the COVID era are understandably fearful and uncertain of the journey that lies ahead. These newly engaged couples are prioritizing the vendor-client relationship in a huge way; they want trust, comfort, and deeper connections than ever before. So, while you know without a doubt that you can deliver that experience, how can you showcase that empathy, equity, and compassion genuinely in your selling points and beyond? In this talk, Kristy Rice of Momental Designs will break down the science of client touchpoints and teach attendees how they can build trust from beginning to end with engaged clients.