The Special Event is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Connect with the Entire Event Industry.


Rethink Your Staffing Strategy: Practical ways to navigate ongoing labor shortages

Leslie LaSorsa  (General Manager, Crave Catering)

Cathy Hardin  (CRO, Instawork)

John Crisafulli  (President/Managing Director, Global Projects, Behind the Scenes Catering)

Location: 261

Date: Tuesday, May 3

Time: 10:00 am - 11:00 am

Pass Type: All Access Pass, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass

Track : CS-Business & Professional Development

Associations & Accreditations: LCA, CMP

Vault Recording: TBD

Audience Level: All

Leading Caterers of America

Even as catering has begun to emerge in the new post-pandemic environment, staffing shortages continue to cripple the industry, with many hourly workers having found work in other industries during the height of the pandemic. The most recent report from the Bureau of Labor found that there are 3.5 million fewer people in the workforce today, relative to February 2020. Furthermore, the July 2021 Labor report found the hospitality industry is down 1.7 million jobs, and the overall turnover rate has reached close to 60%.

The pandemic has provided catering businesses the unique opportunity to re-evaluate their staffing strategy in order to best attract and retain skilled and reliable workers. Businesses will need to balance their operational needs with the new desires for flexibility, higher wages, and career growth of the hourly workforce.

In this session, attendees will learn practical ways to better manage new worker expectations, quickly and efficiently train new staff, and leverage technology to better match their business needs with skilled and reliable staff in order to combat ongoing staffing shortages.

Presentation File

Rethink_Your_Staffing.pdf