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Opening General Session with Keynote Marcy Blum: The Old Razzle Dazzle: Tips on Reaching the Next Level of Hospitality

Marcy Blum  (Owner, Marcy Blum Associates)

Location: Keynote Stage

Date: Wednesday, March 29

Time: 9:00 am - 10:00 am

Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass, Exhibit Hall Only, TSE Conference Pass, TSE Premium Pass

Track : CS+TSE Bridge

Vault Recording: TBD

Audience Level: All

Join us at this premier event prior to the opening of the Exhibit Hall. Join Marcy Blum for an inspirational presentation that will empower both caterers and event planners alike to attract and retain luxury clientele. She’ll be sharing insider tips on how to increase your food and beverage revenue, go above and beyond for your clients, and give them a truly unforgettable experience.
Key takeaways will include:
- The buzzwords that will help you get high end clients
- How to present prospective menus to luxury clients
- What is the concept of "Unreasonable" hospitality, and how to utilize it in your business
- What is a pre-tasting and why it's a very good idea
- How to read between the lines for what a client is actually looking for
- How event planners and catering salespeople can work together in mutually beneficial harmony