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Mastering Tough Conversations

Chris Dyer  (Author, CEO, Keynote Speaker, Chris Dyer)

Location: 158

Date: Wednesday, May 4

Time: 1:00 pm - 2:00 pm

Pass Type: All Access Pass, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass, TSE Conference Pass, TSE Premium Pass

Track : CS+TSE Bridge

Associations & Accreditations: CMP

Vault Recording: TBD

Audience Level: All

What conversations have you been avoiding? With clients, with fundraising committee members, even with your own partners or staff?

Just the thought of broaching certain delicate topics, especially on majorly important days like conferences, weddings, and corporate events, can be enough to bring on a spontaneous stomach ache and palms so sweaty you'll be glad shaking hands went out of style.

Sometimes saying what's on your mind is easier said than done. Where do you start, and what direction should you take the conversation? How do you prepare, and how do you know when you've gone too far? When in an event planning process is an appropriate time to broach potentially inflammatory issues?

In this poignant keynote, organizational communication expert Chris Dyer will help audience members understand how to take on tough conversations with skill, tact, and grace. He breaks down key strategies for leading different types of discussions, while also providing powerful tactics for quelling confrontation avoidance.

Having purposeful conversations, no matter the topic, is the ultimate weapon for building an extraordinary culture and continued success in your event buisness. This keynote is sure to impact your team for years to come!

Presentation File

Mastering_Tough_Conversations.pdf