Catersource and The Special Event

View, browse, and sort the ever-growing list of sessions by pass type, track, and format.

If you are seeing varied colors of session titles, here is your guide:
Dark teal = Catersource education sessions
Dark orange = TSE education sessions
Black = those sessions or events that can be attended by anyone with a Catersource or TSE pass, or requires a separate ticket.
Find your best experience by first choosing the pass type you have purchased. This will weed out all other extraneous sessions.

Sessions do fill up and seating is first come, first served. Note: Individual presentations may also be on this website shortly before the published show dates. They may or may not be the final presentation.

Earn CMP credits!

ALL education sessions at this year's conference are approved by The Events Industry Council to count toward your CMP certification. Keep your professional status up-to-date while enjoying and learning from this incredible lineup of speakers.

All Sessions Speakers My Schedule

Increase Your Closing Ratio

Meryl Snow (Owner, SnowStorm Solutions)

Location: 231C

Date: Tuesday, March 28

Time: 8:30 am - 9:30 am

Pass Type: All Access, Combined CS/TSE Education Pass, TSE Conference Pass, TSE Premium Pass

Track : TSE-Sales, TSE-Marketing

Associations & Accreditations: LCA member

Vault Recording: TBD

You will not know the customer's pain points if you're not asking the right questions. Every customer has different triggers. Once you discover them, your closing ratio will sky-rocket. Learn how to find the needs, desires, or concerns (real or perceived) and present the solutions, but you need to do so smartly.

Schedule builder

Increase Your Closing Ratio