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Implementing a Dining Service Training Program that any Staff can Excel at!

Bob Pacanovsky  (Keynote Speaker & Chief Hospitality Officer, Black Tie Experience)

Location: 251

Date: Wednesday, May 4

Time: 2:30 pm - 3:30 pm

Pass Type: All Access Pass, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass

Track : CS-Events, CS-On-Premise Catering

Associations & Accreditations: CMP

Vault Recording: TBD

Audience Level: All

Do you know that 46% of employees in a recent Hospitality survey said that their company's training courses made them more likely to stay? This means the possibility for increased engagement, loyalty and retention. And while we train on many things, one that may be missing is a Dining Services Training program that is consistent, easy to master, and any staff can excel at.

This Hands-on workshop goes through the entire process of tasks associated with the dining service and what the responsibilities are for the front of the house when setting up and working an event for your company. Since this workshop is "hands-on", you will be given the opportunity to learn these techniques such as setting the table, proper serving/clearing, beverage service, and more) in real-time! Or just take pictures and lots of notes!

Presentation File

Implementing_a_Dining_Service_Training_Program.pdf