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Hands-On Session: How To Execute Plated Service With Finesse, Speed & Accuracy! Six Different Methods!

Roy Porter  (Activities Director, Engage-Works Inc.)

Ron Knoll  (Associate, Engage Works)

Location: Ocean Drive F

Date: Wednesday, July 21

Time: 11:00am - 12:30pm

Pass Type: All Access Pass, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass

Track: CS-Off-Premise Catering, CS-Staff Development & Enrichment

Associations & Accrediting: CEH & CMP

Vault Recording: TBD

Audience Level: All

A FOH (Front Of House) professionals hands-on class is essential for new Event Managers, Captains, and a refresher for seasoned pros.

There will be explanations, demonstration, and hands-on practice of six different methods of delivering plated meals from the pass to the guest tables quickly, accurately, and without chaos. The dinner dance repertoire includes; Dedicated Serving Teams; delivery and serving with and without trays, 2UP Zone or Room Sweep, and Restaurant Switch Out.

Review of room-table layouts, TCO (Table Cover Orders), and TSO (Table Service Orders). Plus, comment on assignments and responsibilities of The Expo, Captains, A & B Waiters, Fixers, Carriers, Rovers, and Beverage Stewards.

Gain understanding, experience, and points on explanations to your staff!