View, browse, and sort the ever-growing list of sessions by pass type, track, and format.
If you are seeing varied colors of session titles, here is your guide:
Dark teal = Catersource education sessions
Dark orange = TSE education sessions
Black = those sessions or events that can be attended by anyone with a Catersource or TSE pass, or requires a separate ticket.
Find your best experience by first choosing the pass type you have purchased. This will weed out all other extraneous sessions.
Sessions do fill up and seating is first come, first served. Note: Individual presentations may also be on this website shortly before the published show dates. They may or may not be the final presentation.
Earn CMP credits!
ALL education sessions at this year's conference are approved by The Events Industry Council to count toward your CMP certification. Keep your professional status up-to-date while enjoying and learning from this incredible lineup of speakers.
Jen Trotter (Owner/Principal Artist, Lip Service Makeup)
Location: 19A
Date: Tuesday, February 13
Time: 11:15 am - 12:00 pm
Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass - Get your pass now!
Track: TSE-Business & Professional Development
Vault Recording: TBD
Audience Level: All
You've spent so much time and effort creating a successful business, but are you aware of the #1 element that can make it all come crashing down? Drama, conflict, chaos, shenanigans…call it by any name you want, but it's the "thing" that left unchecked can ruin your reputation, sanity, and peace of mind—not to mention how it affects your bottom line.
- Prevention is key: We'll start by doing a deep dive into your business structure and eradicate potential conflict areas with staff, policies, contracts, and communication to avoid things getting hinky at the start.
- Day to Day: What things are you doing that leave your business susceptible to conflict, or worse...even encourage it to grow? Learn strategies to make peaceful and profitable daily operations the status quo.
- Whether it's a toxic client, vendor problem, or something beyond your control, what do you do when a huge pile of drama and chaos lands on your doorstep? Learn words, phrases, and practical tactics to smooth it out quickly and minimize the damage.