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Earn CMP credits!

ALL education sessions at this year's conference are approved by The Events Industry Council to count toward your CMP certification. Keep your professional status up-to-date while enjoying and learning from this incredible lineup of speakers.

Drama, Chaos and Conflict...Oh My! The #1 Element That Can Take Down Your Business

Jen Trotter  (Owner/Principal Artist, Lip Service Makeup)

Location: 19A

Date: Tuesday, February 13

Time: 11:15 am - 12:00 pm

Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass - Get your pass now!

Track: TSE-Business & Professional Development

Vault Recording: TBD

Audience Level: All

You've spent so much time and effort creating a successful business, but are you aware of the #1 element that can make it all come crashing down? Drama, conflict, chaos, shenanigans…call it by any name you want, but it's the "thing" that left unchecked can ruin your reputation, sanity, and peace of mind—not to mention how it affects your bottom line.

- Prevention is key: We'll start by doing a deep dive into your business structure and eradicate potential conflict areas with staff, policies, contracts, and communication to avoid things getting hinky at the start.
- Day to Day: What things are you doing that leave your business susceptible to conflict, or worse...even encourage it to grow? Learn strategies to make peaceful and profitable daily operations the status quo.
- Whether it's a toxic client, vendor problem, or something beyond your control, what do you do when a huge pile of drama and chaos lands on your doorstep? Learn words, phrases, and practical tactics to smooth it out quickly and minimize the damage.