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College Catering: Balance Service & Business

Danielle Shapiro  (Director of Hospitality Operations, Yale University)

Adam Millman  (Senior Director Auxiliary Operations , Yale University)

Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass

Track : CS-Off-Premise Catering

Vault Recording: TBD

Audience Level: All

Looking for that sweet spot? As an in-house service provider it can be challenging to balance clients expectations with unrealistic budgets and aggressive business goals. This pressure can lead to team burnout, service failure and even drive your business into the red. In this session you will receive master planning tips on how to add value to your events, create memorable experiences, and build strong relationships all while driving revenue and reducing costs.