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Collections: Successfully Recovering Funds from Small Claims to MC/Visa Arbitration

Holly Verbeck  (COO, HeyChef! LLC)

Location: 256

Date: Tuesday, May 3

Time: 1:15 pm - 2:00 pm

Pass Type: All Access Pass, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass

Track : CS-Business & Professional Development

Associations & Accreditations: CMP

Vault Recording: TBD

Audience Level: Foundation

Let's face it: even with a lock-tight contract and a deposit, you'll encounter humans who flake on their bill or give you a bum credit card. Do you know what steps to take and how to prepare for MasterCard/Visa International Arbitration? In 25 years it's happened twice, creating two educational scenarios to learn from. In this highly interactive, game-show pace session, Holly relays the exact particulars of the real-life 'Olga saga' as teams jump from their seats to respond to each stage of the escalating situation. This session breaks participants into teams to brainstorm their actions, prepare their case and experience the real results. It's an edge-of-your seat session that will have attendees begging to know if they 'get their money back'!