The Special Event is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Connect with the Entire Event Industry.


A Little Jeckyl & A Little Hyde

Jamie Quickert  (Project Lead, AllSeated)

Location: 152

Date: Wednesday, May 4

Time: 4:00 pm - 5:00 pm

Pass Type: All Access Pass, Combined CS/TSE Education Pass, TSE Conference Pass, TSE Premium Pass

Track : TSE-Sales & Marketing

Associations & Accreditations: CMP

Vault Recording: TBD

We have all been there. We start planning an event with Dr Jekyll only to have Mr Hyde show up halfway through the process. How do you speak logically to clients that become illogical? How do you navigate the process between a client’s SPAM budget and tartare taste? When events divide families or clients are left in tears how do you respond?
In this fun and interactive session, nationally known speaker Jamie Quickert will identify how to see “Mr. Hyde” coming and what to do when they arrive, including managing expectations, setting boundaries, managing conflict and what to do when it hits the fan…